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Terms & Conditions

Effective Date: May 21, 2025

Welcome to Windham Mountain Outfitters. By using our website or services, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Windham Mountain Outfitters is a seasonal rental shop in Windham, NY. We provide ski, snowboard, and bike rentals along with tune-up and repair services. These terms apply to all users of our services and website.

2. Rental Agreement

By renting equipment from Windham Mountain Outfitters, you agree to:

  • Return all rented items in good condition by the agreed-upon time.

  • Be responsible for any damage or loss beyond normal wear and tear.

  • Pay an additional day’s rental fee if equipment is returned late.

  • Accept full liability for any personal injuries or property damage while using the equipment.

Equipment Damage Waiver (optional) can be added for a small fee and covers minor damage, but not theft or lost gear.

3. Reservations

  • Online reservations may be required for peak season or to guarantee availability.

  • We reserve the right to cancel or modify reservations due to weather, safety, or availability.

  • No-shows or late arrivals may forfeit the reservation.

4. Payments & Refunds

  • Prices are listed in USD and are subject to change.

  • Payment is due at the time of service or online checkout (if applicable).

  • Refunds for cancellations are subject to our cancellation policy.

  • No refunds for early returns of rental equipment.

5. Safety & Liability

  • All customers must follow local safety guidelines and wear appropriate safety gear (helmets, etc.).

  • Windham Mountain Outfitters is not liable for injuries, accidents, or property damage resulting from the use of rented equipment.

6. Website Use

  • You may not copy, reproduce, or misuse any content or materials on this site.

  • You agree not to use our website for unlawful or unauthorized purposes.

  • Any misuse of our site may result in denied service or legal action.

7. Privacy

  • Please see our Privacy Policy to understand how we collect and use your information.

8. Changes to Terms

  • We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page.

9. Contact Us

  • For questions or concerns, please contact us at:
    Windham Mountain Outfitters, 61 State Route 296, Windham, NY 12496
    (518) 734-4700
    wmocbs@gmail.com

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